FAQ

Have questions about Lolly Llama’s certified Baltic amber jewelry? You’re in the right place. This page covers everything from sizing and safety to care instructions and the natural benefits of amber. We want you to feel confident in every purchase, knowing exactly how your jewelry supports wellness for you and your family.

• What size should I choose? 

  The best way to choose your perfect fit is to use a string and gently measure around your (or your little one’s) neck, ankle, or wrist. Every person—and every stage of growth—is unique, so measuring ensures the size you select will be just right.

  For little ones, aim for a fit that allows two fingers to slip comfortably between the necklace and their neck. It should rest close, but not tight—and never loose enough to lift over their chin.

• How should I care for my amber jewelry?

  Amber comes from the earth, so it does good with natural elements like fresh water and everyday wear. 

  We do recommend removing your jewelry before swimming in chlorinated pools, and avoid using harsh soaps, as those chemicals can be harsh and may affect the amber over time.

• What happens if my jewelry breaks?

  Don’t worry—if your amber jewelry breaks, it’s not the end, it’s a new beginning! Our pieces are intentionally designed to release under pressure as a built-in safety feature, especially for little ones. If the clasp happens to crack from being pulled too tightly or from excess pressure, that simply means the safety feature has done its job. Because each necklace is handmade with delicate, genuine amber beads and gemstones, we recommend being gentle with the handmade jewelry.

  If your jewelry happens to break, the amber itself can still be cherished. We encourage you to gather the beads and turn them into something new—perhaps a bracelet, anklet, or keepsake. A simple cotton or stretchy cord works beautifully for restringing, allowing your piece to take on new life and meaning.

  Every Lolly Llama design carries a story, and even in breaking, that story can continue in a new, beautiful way.